FAQ

How long does it take for me to get my shirt?

A:  We make our shirts “To Order” so they’re fresh when you receive them.  The Processing includes, Printing, Packaging, and Shipping of your fresh Ivy Custom Shirt And can take up to 3 business days. Sometimes the Post Office lags in their process as well which is why we offer the free shipping option. Most orders arrive in 5-8 business days which is way above the industry standard! BUY WITH CONFIDENCE WE DON’T LIKE ANY ORDERS LINGERING!

Do you offer Tracking numbers?

A: We always upload tracking numbers when your shirt is ready

Do you accept custom T-Shirt request?

A: Depends on the work involved and time frame needed. Email us at [email protected] for special request or custom shirts.  (NOTE: Custom Request Fees Apply)

Are the images of the items pictures of the actual shirt?

A: The image online is a computer generated mockup and will differ slightly from the final product but not much since we use the same artwork on the mockups for your product.

How do I return my T-Shirt?

A:  BECAUSE WE ARE A SMALL BUSINESS AND MAKE ALL PRODUCTS TO ORDER WE CAN NOT ACCEPT RETURNS BECAUSE THEY ARE ESSENTIALLY ALL CUSTOMS.  HOWEVER IF YOU EVER DO HAVE A PROBLEM WITH YOUR ORDER PLEASE DO NOT HESITATE TO CONTACT US!

If I select the express shipping options will I get my shirt in 3 days?

A: It takes us three days to process and print the shirts since we are a on-demand company.  The express shipping takes effect after the process.  Selecting it would get you the shirt faster than standard shipping though.